Terms and Conditions

*ALL Airgun Gun SALES ARE FINAL*

* An adult signature will be required for all sales of airguns & product valued at over $500.00.

You must be 18 years old to purchase on our on-line store. (Must be 21 for certain products).

You are responsible to determine that no laws or regulations prohibit your purchase or possession of airgun or optics products and that there are no other reasons that you cannot legally purchase or possess the product.

We do not ship to PO boxes.

There are areas to which Airgunbase cannot ship airguns or other products. Certain states and municipalities have established certain limitations, and Airgunbase reserves the right not to ship particular products to certain locations. If we determine a product is going to be leaving the country we reserve the right to cancel any orders. 

We cannot ship airguns to the following locations:

  • States: Delaware, Illinois, New Jersey, Rhode Island, District of Columbia

  • Cities: Boroughs of New York. 


Shipping Policy:

In stock accessories placed by noon Eastern usually ship the NEXT business day. Weekends and holidays are excluded. During busy holiday seasons, it might take an additional 1-2 days before your order ships.
In stock airguns usually take about 2-4 days, since we need to test and examine the product before shipping it out.   

 

Cancellation policy:

Orders once shipped cannot be cancelled, however if the consignee wants to cancel an order before shipping, he/she may do so by sending an email to airgunbase@gmail.com. The entire sum will be refunded to the account of the consignee within 7 working days.


Return Policy: 

*ALL AIRGUN SALES ARE FINAL*
 
You have 48-hours from receiving your order to report any missing items or physical damage. Please test all your products to make sure they are functioning correctly as soon as possible. We have a 15-day return policy, returns of product must be defective and the refund will be issued in the form of a store credit. 
 
Airguns: We will allow a return of any defective airgun for a store credit refund up to 15-days of delivery. After the 15-day window refunds are still possible, but will require a restocking fee. 
 
If a refund is requested with the gun being in working condition a minimum 15% restocking fee will be assessed and charged. 
 
Airgunbase will closely inspect any defective guns that are returned. In the case of customer tampering, incorrect tuning or use we reserve the right to withhold a percentage of the refund.
 
Restocking Fee: Items that are returned for reasons outside of defectiveness will be subject to at least a 25% restocking fee. This amount may be higher upon evaluation of the situation. 




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